(Media) Account Manager L2- Client OPS

Overview

Publicis Global Delivery is the talent powerhouse of Publicis Groupe, the largest global communications group. We make sure to hire, boost and develop the best people worldwide to deliver outstanding work for the most prominent clients within the Groupe. 

In LATAM, we are over 1,700 passionate employees that love to push boundaries and drive innovative solutions. If you are a risk-taker and love to develop intrepid ideas, PGD is the place for you. 

We Move People, and People Move Us!

Qualifications

Qualifications

• Bachelor’s degree 
• 1 - 2 year of experience
  • Intermediate expert use of Microsoft Office software, especially Microsoft Excel (Pivot Tables, V-Lookups) 
  • Detail-oriented, and comfortable working with numbers
  • Ability to thrive in a fast-paced environment 
  • Strong team player with the ability to work on own initiative and occasionally unsupervised
  • Ability to communicate effectively by telephone, in writing, or in person
  • Positive, can-do attitude

Responsibilities

Job Description

As part of the Operations team, you will support our media and finance teams by handling various functions involved in the media billing process and other administrative duties.

Responsibilities:

Business Operations

• Data entry
  • Support media billing processes
• Liaise with agency support services and vendors to resolve media billing issues
• Identify and reconcile discrepant invoices
• Request and process credits
  Source and compile information for client reporting
• Tracking client purchase orders and YTD media and fee billing
• Supporting vendor compliance processes
• Keeping track of media authorizations

Agency Operations

• Assisting with onboarding of new hires – ID cards, locker assignments, email distros, welcome kits, training on internal systems
• Managing internal shared files system – Box
• Making updates to agency org charts
• Assisting in curation of agency town hall content

Benefits

Benefits

• Access to Prepaid Medical Plan
• Employee engagement
• Days of work from home
• Flexible schedule
• Prodigious academy
• Technical trainings, soft skills development, technical certification, access to online libraries and e-learning plataforms
• Find your path program
• You will have a coach that support and help you grow
• Level up program