Senior Infraestructure Manager

Our purpose at Nuvemshop (or Tiendanube, in Spanish speaking countries) is to make it possible for local entrepreneurs and SMBs to succeed. Latin America is a harsh region in nature when it comes to developing businesses and our job is to be our customers' ally in that journey.

We are the largest e-commerce technology platform by number of active SMBs and we are growing in the high double digits year over year. Our five year goal is to be an indisputable leader in each of the main Latin American economies, impacting hundreds of thousands of entrepreneurs and SMBs and driving billions of dollars in GMV.

We are venture backed by the finest investors in the region, including Kaszek Ventures, Elevar Equity, IGNIA Partners, NXTP Labs and FJ Labs among other world class angel investors. We have offices in São Paulo, Buenos Aires, Belo Horizonte and remote collaborators in other regions.

What do we expect from our Senior Infrastructure Manager?

A strong leader with technology and infrastructure vision, a great people manager and a great team builder. He or she will be an excellent recruiter, a great communicator and a great problem resolver.

The Senior Infrastructure Manager job is to manage a large growing engineering organization, across different infrastructure teams with different responsibilities; to build high-performance teams that deliver high quality technical solutions adding value within the earliest possible stage.

Responsibilities:

  • Set and fulfil the Infrastructure tribe hiring plan, including: staffing, recruiting, interviewing, onboarding and engagement of top talent.
  • Manage, motivate, coach and mentor the current team and support their professional growth and career development.
  • Work along with engineering managers to increase team productivity making sure we have the right team to get the job done and help them to implement effective infrastructure processes.
  • Ensure that the company has the technical tools and infrastructure needed to meet operational needs at the current time and in the future.
  • Bring a strong perspective that inspires change and motivates Managers / Individual contributors (direct reports) to develop simple solutions to complex problems.
  • Advocate and advance modern infrastructure development and engineering best practices.
  • Meet with other Senior Engineering Managers (peers) to align engineering-wide priorities and develop a strong engineering culture.
  • To be a reference in our culture so that it can transmit to the team and be the basis for decision making.
  • Represent Tiendanube engineering team in industry events.

Requirements

Academic background:

  • Having finished a degree in: computer science, software engineering, or similar degree.

Experience and skills required:

  • Several years of being an Infrastructure Manager or a Senior Infrastructure Manager or a VP Infrastructure role.
  • Experience in building high performing multi disciplinary teams: DevOps, SRE, DataOps, SecOps, etc.
  • Experience in leading, coaching and mentoring infrastructure teams or managers.
  • Highly organized: with many teams working on many projects in a fast-moving company, strong organizational skills—both for yourself and for the team—will be required.
  • You are able to weigh several (and often conflicting) constraints and make rapid decisions in a fast-moving environment.
  • Have the flexibility to work on different projects with different people and care deeply about generating results and impact.
  • You possess exceptional written / verbal communication skills and can clearly articulate desired outcomes.
  • Excellent analytical skills, ROI focus and critical eye.
  • Being a strong advocate of infrastructure best practices bringing a disciplined approach to continuous delivery and reducing technical debt.
  • Embrace feedback as a tool for personal and professional growth, both receiving it and giving it to others.
  • Deep knowledge of high traffic infrastructure best practices, tools and processes.
  • Familiarity with agile methodologies.

Plus

  • Previous experience working with startups culture and the entrepreneurial ecosystem.
  • Fluent english and/or portuguese speaker.

Benefits

  • Flexible schedule and remote work.
  • Portuguese lessons at the office (includes preparation for international CELPE exam).
  • Great medical plan (OSDE).
  • Stock Options.
  • Quarterly salary adjustments (inflation based).
  • Two performance salary adjustments per year.
  • 15 business days for vacations, annually.
  • Free Tiendanube store

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