Employee Services Associate

MuleSoft is looking for an Employee Services Associate to join our growing Employee Services Team. You will be a key member of the team serving as the face of our company and integral in creating an amazing employee and guest experience.

At MuleSoft we move fast, and our perfect hire will keep the wheels of the office turning smoothly to keep up with our speed. You will learn to work with people of all types and job functions and be at the core of what makes the office tick. You are highly intelligent and pride yourself on being able to find elegant solutions to everyday problems. You have a knack for talking to people of all levels and backgrounds, whether it be the CEO or the DHL delivery person. You are fearless, driven to succeed, and can speak to your many accomplishments at school or work. If this sounds like you, we would love to hear from you!

What you’ll achieve:

3 months:

  • Be familiar with MuleSoft’s company and organizational structure
  • Own shipping and receiving of all mail and packages
  • Triage all tickets and front desk requests from Muleys
  • Administrative tasks: conference room reservations, office supply orders, assisting with building specific tasks as needed (e.g. scheduling repairs/installations, providing security access to vendors, aiding with office events.)
  • Handle the front-desk experience on his/her own.

12 months:

  • Provide event planning and logistics support for Company MeetUp & HQ events
  • Manage ad hoc projects based on annual employee services initiatives
  • Develop content on our internal knowledge base (Muley Life) on office operations, procedures, and resources to scale globally
  • Identify opportunities for improvement within our office and execute on solutions to provide a better employee experience
  • Improve front-desk and visitor’s experience.

What you’ll need to be successful:

  • Advanced English skills (spoken & written)
  • You have high energy and will represent MuleSoft with a positive and welcoming attitude
  • You are empathetic and service-oriented
  • You have a track record of achievement and can point to specific examples where you built process to solve problems, worked independently with little guidance, and managed a high volume of responsibilities simultaneously
  • Great multitasking and priority-establishment skills
  • Administrative/reception experience preferred

About MuleSoft, a Salesforce company

Our mission is to help organizations change and innovate faster by making it easy to connect the world’s applications, data, and devices. Companies like Spotify, McDonald’s, and Unilever rely on MuleSoft to stay agile, deliver faster, and make the most of their IT investment with API-led connectivity. Hiring exceptional people who want to build a great company together is our number one priority, and we’re committed to providing an equal opportunity workplace where everyone is supported and inspired to do their best work. We work tirelessly to build this culture, and we’re proud to have been named the #1 Top Workplace in the Bay Area and a best place to work 6 years in a row. 

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.


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