LATAM Employee Relations Manager

Purpose of Role

The Employee Relations Manager, LATAM  is an individual contributor role working within the Employee Relations (ER) COE.  This role acts as a dedicated support to the LATAM region (Brasil, Mexico and Argentina with a combined population of 1,000 employees).  Additionally provides over-spill support to the AMER ER team. The role reports to the Employee Relations Senior Manager based in London.

This individual will have the ability to understand and support broad lines of business while handling complex investigations into policy violations and behaviors not in alignment with Salesforce values. Provides Performance Management expertise, case management, and consultation to people managers.  Develops and leverages common consistent practices and processes to ensure fair and consistent treatment/approach across regional clients.

This role will engage with senior levels of leadership within ES and the business to provide guidance and influence decision makers about making decisions in keeping with Ohana culture.

 

    Manages all ER cases in-region (investigations, performance management, disciplinary  sanctions, mutual agreements, etc.)Partners with local internal counsel to support on employment litigation cases Drafts and maintains relevant employment documentation including contracts of employment, policies, settlement agreements, and other relevant documentation together with local external counselLeads on ER-related activity with regards to M&A and restructures.Ensures key stakeholders are properly informed and consulted with as appropriate on individual and collective ER matters Aligns global ER strategy with local legal contextIs proactive in finding solutions to adapt the business requirements to local regulations;Collaborates with the ER team on EMEA and global ER projectsGenerates, analyses and reports on metrics to drive ER best practice

Manages all ER cases in-region (investigations, performance management, disciplinary  sanctions, mutual agreements, etc.)

Partners with local internal counsel to support on employment litigation cases

Drafts and maintains relevant employment documentation including contracts of employment, policies, settlement agreements, and other relevant documentation together with local external counsel

Leads on ER-related activity with regards to M&A and restructures.

Ensures key stakeholders are properly informed and consulted with as appropriate on individual and collective ER matters

Aligns global ER strategy with local legal context

Is proactive in finding solutions to adapt the business requirements to local regulations;

Collaborates with the ER team on EMEA and global ER projects

Generates, analyses and reports on metrics to drive ER best practice

 

Desired skills and experience

    Demonstrated understanding of employee relations  Minimum 5 to 10 years experiences as an HR Generalist with material ER exposure or as an ER specialist Demonstrated negotiation skills and an ability to influence othersExcellent written and verbal communication skillsProven ability to build strong partnerships and work collaboratively with leaders and ES colleaguesEnglish and Portuguese full professional proficiency An employment law, industrial relations or other related degrees

Demonstrated understanding of employee relations  

Minimum 5 to 10 years experiences as an HR Generalist with material ER exposure or as an ER specialist

Demonstrated negotiation skills and an ability to influence others

Excellent written and verbal communication skills

Proven ability to build strong partnerships and work collaboratively with leaders and ES colleagues

English and Portuguese full professional proficiency

An employment law, industrial relations or other related degrees

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