Purpose of Role
The Employee Relations Manager, LATAM is an individual contributor role working within the Employee Relations (ER) COE. This role acts as a dedicated support to the LATAM region (Brasil, Mexico and Argentina with a combined population of 1,000 employees). Additionally provides over-spill support to the AMER ER team. The role reports to the Employee Relations Senior Manager based in London.
This individual will have the ability to understand and support broad lines of business while handling complex investigations into policy violations and behaviors not in alignment with Salesforce values. Provides Performance Management expertise, case management, and consultation to people managers. Develops and leverages common consistent practices and processes to ensure fair and consistent treatment/approach across regional clients.
This role will engage with senior levels of leadership within ES and the business to provide guidance and influence decision makers about making decisions in keeping with Ohana culture.
Manages all ER cases in-region (investigations, performance management, disciplinary sanctions, mutual agreements, etc.)
Partners with local internal counsel to support on employment litigation cases
Drafts and maintains relevant employment documentation including contracts of employment, policies, settlement agreements, and other relevant documentation together with local external counsel
Leads on ER-related activity with regards to M&A and restructures.
Ensures key stakeholders are properly informed and consulted with as appropriate on individual and collective ER matters
Aligns global ER strategy with local legal context
Is proactive in finding solutions to adapt the business requirements to local regulations;
Collaborates with the ER team on EMEA and global ER projects
Generates, analyses and reports on metrics to drive ER best practice
Desired skills and experience
Demonstrated understanding of employee relations
Minimum 5 to 10 years experiences as an HR Generalist with material ER exposure or as an ER specialist
Demonstrated negotiation skills and an ability to influence others
Excellent written and verbal communication skills
Proven ability to build strong partnerships and work collaboratively with leaders and ES colleagues
English and Portuguese full professional proficiency
An employment law, industrial relations or other related degrees