User Communications Associate Product Manager

We are looking for a User Communications Associate Product Manager in our great office in Buenos Aires, Argentina.

Your opportunity...

As a User Communications Associate Product Manager, you will be a part of the Global Product Management team & help build the next generation of best-in-class communication experiences for OLX markets across the globe. You will participate in building a push, email and SMS product communication system for improving the buying and selling experience on OLX & help make it the best experience for millions of users globally.

...at OLX

At OLX Group we have a clear ambition – to empower millions of people across the globe by helping them connect and share their goods and services. This inspiring purpose has helped us build one of the world’s leading Internet companies. This combination of business and purpose attracts a certain type of person. If you’ve got an entrepreneurial drive and think you can use that drive to contribute to our purpose, then we’d love to empower you to be successful. Want to know more?

Why OLX Group?

The OLX Group is a network of leading classifieds platforms in 45 markets, including brands like OLX, Avito, letgo, dubizzle, among others.

The OLX Group connects local people to buy, sell or exchange used goods and services by making it fast and easy for anyone to post a listing through their mobile phone or on the web. Hundreds of millions of people in local markets around the world generate more than 1.9 billion monthly visits, 37 billion monthly page views and 54 million listings every month on the OLX Group's online marketplaces.

Our 5000+ committed employees are making a difference from our 25 offices across the globe. 

What responsibilities will you get when working with us?

You will be an integral part of the Product team and will lead research, analysis & generation of user communication insights, and define the global product strategy & roadmap for building best-in-class communication experience to improve user retention and engagement.

Specific day to day responsibilities will include, but will not be limited to:

  1. Identify, track & report user communications KPIs
  2. Drive actionable insights
  3. Create and improve user communications (push, email and SMS), with a hypothesis driven approach and data driven decisions.
  4. Interact with marketing, product, technology and customer support.
  5. Help in outlining the product roadmap for the User Communications team, focused on user engagement and retention.

What will you need to succeed in this role?

  • Excellent verbal and written English skills.
  • Excellent problem solving, number crunching and analytical skills.
  • Familiarity with SQL and analytics tools (R, Python, etc).
  • Intellectual and analytical curiosity – initiative to dig into the why, what & how.
  • Strong understanding of building and interpreting product funnels in internet products.
  • Outstanding communication and organizational skills.
  • Ability to manage your own work pipeline
  • Previous experience of 1-2 years working in a product company in a product analytics role or similar. More experience is a plus.
  • Experience working with user communications such as push notifications and emails is a plus.
  • Good understanding of the concepts in the book Hooked (by Nir Eyal) is a plus.

Follow us on Linkedin. Check our OLX Group Engineering Blog and Twitter Tech.

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