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  • Team Leader - Digital Marketing

    What We Offer:

    • Professional development and a clear career path in Digital Marketing
    • Pleasant and inspiring working atmosphere
    • Training & development opportunities
    • Annual Bonus
    • Competitive salary

    Requirements

    • 4+ years of managing a team of digital marketing professionals in a customer service environment
    • Preferred experience managing online advertising products like AdWords (Search, Display, Mobile) for clients. Deep knowledge of various online advertising models (Search, Display, Mobile, Video) and revenue models (like Pay per click, Cost Per (Thousand) Impressions, Cost Per View and/or Cost Per Acquisition) will be a significant added advantage
    • Expected to work independently with minimal supervision with attention to detail, proactively communicate issues and seek inputs for remediation
    • Strong verbal and written communication skills (C2 Level English and 1 Local Language) with top tier Multitasking and Analytical skills
    • Advanced knowledge of Excel and working proficiency of CSS, HTML, Actionscript / Javascript preferred but not mandatory

    Responsibilities

    • The individual will be responsible for leading a team of digital marketing experts within Cognizant for one of its clients in Lisbon
    • This position will straddle the dual responsibilities of Client Management and Operational Leadership. As the process owner, you will have independent charge of a team of digital marketing experts.
    • Drive teams to meet client schedules and timelines while maintaining the highest bar of quality and a focus on exceeding customer expectations.
    • Project manage various key short and long term initiatives including those oriented productivity enhancements, quality and csat improvements
    • Developing strong relationships with key client stakeholders, supporting them through various strategic initiatives and providing incisive insights to develop those programs to fruition
    • Identifies improvement areas and plans and implements systems to boost the delivery effectiveness
    • Identify, prepare and track suitable metrics, determine trends and utilise them to develop solutions that provide improvement in efficiency and effectiveness of the delivery teams
    • Liaise with the local and onsite teams to share the best practises
    • Manage resources optimally considering new opportunities, replacement, attrition, etc
    Al iniciar sesión y aplicar te será enviado un mail con una invitación a realizar un test que aumentará tus chances de conseguir tu nuevo empleo.